Claims Adjuster (Illinois)

First published: September 2, 2026Last verified: September 2, 2026Reviewed by the CertQuestUSA team

TL;DR

Claims Adjuster (Illinois): a 173-question practice bank for the real Professional Licensing (Real Estate & Insurance) standard, 3 full papers of 50 questions each with no repeats, every question citing the real regulation it comes from.

Where these questions come from

Every question in this bank cites a real source -- primarily content.naic.org (68%) and 215 ILCS 5/1510 (3%) of this exam's citations.

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3

full papers, no repeats

50

questions per paper

173

questions in the bank

What this exam covers

Adjuster Role, Claim Process, Ethics, and Communication14%
Auto Liability, Casualty, and Bodily Injury Claims14%
IL Adjuster Licensing Structure (Public Adjusters Only, 215 ILCS 5 Art. XLV)1%
IL Public Adjuster Application1%
IL Public Adjuster Bond ($50,000, 215 ILCS 5/1560)2%
IL Public Adjuster CE (215 ILCS 5/1565)2%
IL Public Adjuster Contract Requirements (215 ILCS 5/1570, 1575)3%
IL Public Adjuster Definitions2%
IL Public Adjuster Discipline2%
IL Public Adjuster Exam2%
IL Public Adjuster Exam Exemption2%
IL Public Adjuster Fee Cap2%
IL Public Adjuster License Fee (215 ILCS 5/1563)2%
IL Public Adjuster Licensing Requirement2%
IL Public Adjuster Nonresident Licensing1%
IL Public Adjuster Renewal1%
IL Unfair Claims Settlement Practices (215 ILCS 5/154.6)2%
Investigation, Documentation, Estimating Damages, and Settlement14%
Property Coverage: Standard Fire, Homeowners, and Commercial Property Claims14%
Subrogation, Salvage, Reinsurance, Catastrophe, Fraud, and Dispute Resolution14%

5 real sample questions

Which category of adjuster is Illinois required to individually license under the Illinois Insurance Code?

A. Company (staff) adjusters employed directly by an insurer

B. Independent adjusters retained by multiple insurers

C. Public adjusters who represent insureds in first-party property claims

D. All adjusters, regardless of who they represent

Source: 215 ILCS 5/1510, 1515 (Public Adjusters Law, Article XLV)

Under 215 ILCS 5/1515, who is prohibited from acting, advertising, or holding themselves out as a public adjuster without a license?

A. Any person not falling within a stated statutory exemption

B. Any person, regardless of exemption status

C. Only business entities, not individuals

D. Only nonresidents of Illinois

Source: 215 ILCS 5/1515

An insurer's staff adjuster who investigates and settles first-party claims solely on behalf of the insurer that employs them is:

A. Required to hold a separate Illinois public adjuster license

B. Required to hold an Illinois independent adjuster license

C. Exempt only if they also hold a producer license

D. Not subject to Article XLV's public adjuster licensing requirement because they represent the insurer, not the insured

Source: 215 ILCS 5/1510, 1515

Under 215 ILCS 5/1510, "adjusting a claim" is defined as:

A. Collecting insurance premiums on behalf of an insurer

B. Negotiating values, damages, or depreciation, or applying loss circumstances to insurance policy provisions

C. Issuing a certificate of authority to an insurer

D. Filing a proof of loss with the Department of Insurance

Source: 215 ILCS 5/1510

Under 215 ILCS 5/1530, an applicant who fails the Illinois public adjuster examination a second time must wait at least how long before the next attempt?

A. 7 days

B. 14 days

C. 30 days

D. 90 days

Source: 215 ILCS 5/1530

Same exam, other states

AL AR AZ CA CO CT DC FL GA HI IA ID IN KS KY LA MA MD ME MI MN MO MS NC NE NH NJ NM NV NY OH OK OR PA SC TN TX UT VA WA WI WV

Real-world data for this exam

Claims Adjusters, Examiners, and Investigators: real median wage (IL)May 2025$77,010/yr

Frequently asked questions

How many questions are on the CertQuestUSA Claims Adjuster (Illinois) practice test?

173 questions total, split into 3 full papers of 50 each with no repeats across papers.

What topics does the Claims Adjuster (Illinois) test cover?

20 domains, with the heaviest weight on Adjuster Role, Claim Process, Ethics, and Communication (14%), Auto Liability, Casualty, and Bodily Injury Claims (14%), and Investigation, Documentation, Estimating Damages, and Settlement (14%).

Where do CertQuestUSA's Claims Adjuster (Illinois) questions come from?

Primarily content.naic.org (68%) and 215 ILCS 5/1510 (3%) of this bank's citations -- computed directly from this exam's own question sources, not a generic description.

Is there a free diagnostic for Claims Adjuster (Illinois)?

Yes -- 10 real questions across the exam's domains, no sign-up required, with a domain-by-domain breakdown at the end.