Seven days to change your mind.

If you're not satisfied within 7 days of your first payment on a plan, email us for a full refund. No conditions, no need to explain why.

The guarantee applies to your first payment on a plan. Renewals, and one-time exam purchases past that 7-day window, are handled case by case. Email us and we'll look at your situation.

Email support@certquestusa.com from the address on your account and tell us which payment it is. Approved refunds go back to the card you paid with.

We don't guarantee that you will pass any exam. CertQuestUSA is practice material, not affiliated with any state DMV, OSHA, the EPA, FINRA, FAA, or any licensing board. See the terms of service for the full terms.