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Free CMAA Practice Test Online

Official exam: NHA Certified Medical Administrative Assistant (CMAA)

Take a free CMAA practice test online: a full 50-question paper with every answer explained, no sign-up, scored by topic. The full 150-question bank and the timed simulator are $14.99 for 30 days.

First published: September 2, 2026Bank updated: September 2, 2026Published by CertQuestUSA · review process
TL;DR

NHA Certified Medical Administrative Assistant (CMAA): a 150-question practice bank for the real Healthcare & Pharmacy Certification standard, 3 full papers of 50 questions each with no repeats, every question written to the exam sponsor's published content outline.

Where these questions come from

Every question in this bank cites a source -- primarily NHA CMAA Exam Content Outline (100%) of this exam's citations.

Take a full practice test free. 50 real questions built to the exam's domain weights, every answer explained, no sign-up required, with a domain-by-domain score at the end.
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3
full papers, no repeats
50
questions per paper
150
questions in the bank
What this exam covers
5 real sample questions
Which opening question is most likely to elicit the patient’s complete reason for calling?
A. “You are not having pain, correct?”
B. “Is this only about a refill?”
C. “Tell me how I can help today.”
D. “Should I transfer you to billing?”
Show answer and reasoning

Correct answer: C. “Tell me how I can help today.”

  • A: “You are not having pain, correct?” is incorrect. It is leading and can suppress important information.
  • B: “Is this only about a refill?” is incorrect. It narrows the issue before the caller has explained it.
  • D: “Should I transfer you to billing?” is incorrect. Transfer should follow identification of the caller’s actual need.
Source: NHA CMAA Exam Content Outline; objective: open-question
An employee claims an accidental HIPAA violation can never lead to corrective action. Which response is accurate?
A. Only criminal courts can address HIPAA
B. Fact-dependent OCR investigation, correction, or penalties
C. HIPAA applies only when information is sold
D. Every violation automatically receives the same maximum fine
Show answer and reasoning

Correct answer: B. Fact-dependent OCR investigation, correction, or penalties

  • A: Only criminal courts can address HIPAA is incorrect. OCR has administrative enforcement authority.
  • C: HIPAA applies only when information is sold is incorrect. Improper sale is not the only type of violation.
  • D: Every violation automatically receives the same maximum fine is incorrect. Penalties are tiered and fact-dependent, not automatically identical.
Source: NHA CMAA Exam Content Outline; objective: hipaa-enforcement
Two patients are assigned to the same provider at the same exact time. Which method is this?
A. Block scheduling
B. Double booking
C. Open booking
D. Wave scheduling
Show answer and reasoning

Correct answer: B. Double booking

  • A: Block scheduling is incorrect. Block scheduling reserves time by service type.
  • C: Open booking is incorrect. Open booking does not assign an exact slot.
  • D: Wave scheduling is incorrect. Wave scheduling groups patients at a period start rather than placing exactly two in one slot.
Source: NHA CMAA Exam Content Outline; objective: double-book
A patient says, “I have called twice and still do not know whether my referral was approved.” What is the best initial response?
A. “Referrals always take a long time.”
B. “There is nothing I can do if another employee handled it.”
C. “You need to call your insurer instead.”
D. “I understand the frustration; I will verify the referral.”
Show answer and reasoning

Correct answer: D. “I understand the frustration; I will verify the referral.”

  • A: “Referrals always take a long time.” is incorrect. It dismisses the patient’s concern and offers no verification.
  • B: “There is nothing I can do if another employee handled it.” is incorrect. Internal ownership should not be shifted to the patient.
  • C: “You need to call your insurer instead.” is incorrect. The office should first determine the actual status and responsible next step.
Source: NHA CMAA Exam Content Outline; objective: active-listening
A surgeon reserves Tuesday mornings only for minor office procedures. Which scheduling concept applies?
A. Open booking
B. Wave scheduling
C. Block scheduling
D. Unscheduled arrival
Show answer and reasoning

Correct answer: C. Block scheduling

  • A: Open booking is incorrect. Open booking permits arrival within a broad window.
  • B: Wave scheduling is incorrect. Wave scheduling concerns simultaneous patient arrival.
  • D: Unscheduled arrival is incorrect. A reserved procedure period is planned, not unscheduled.
Source: NHA CMAA Exam Content Outline; objective: block
Real-world data for this exam
Medical Secretaries and Administrative Assistants: real median wageMay 2025$45,930/yr

Frequently asked questions

Where can I take a free CMAA practice test online?
Right here. CertQuestUSA's free CMAA practice test online is a full 50-question practice paper built to the real exam's domain weights, with every answer explained, with no sign-up and no credit card, and shows your score by topic at the end. The full 150-question bank, with every answer explained and cited to the exam sponsor's published content outline, is $14.99 for a 30-day pass that never renews.
What is the NHA CMAA practice exam on CertQuestUSA?
The NHA Certified Medical Administrative Assistant (CMAA) practice bank contains 150 total questions, split into 3 full-length papers of 50 questions each with no repeats. Every question cites the real regulation or exam content outline it comes from.
What topics are covered on the NHA CMAA exam according to CertQuestUSA?
The NHA CMAA exam covers 7 content areas: Foundational Knowledge (9%), Communication and Professionalism (19%), Medical Law, Ethics, and Compliance (15%), Scheduling (15%), Patient Encounter (19%), Billing and Revenue Cycle (10%), and Medical Practice Administrative Procedures and Logistics (12%). Communication/Professionalism plus Patient Encounter together account for 38% of the exam.
What is an example of a real NHA CMAA sample question?
A real sample question asks: "Which opening question is most likely to elicit the patient's complete reason for calling?" The correct answer is "Tell me how I can help today," because it is an open-ended question that invites the patient to share their full concern.
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